Agenda
12.00 Welcome & Registration with Sandwich Lunch
12.45 Introduction by Peter Vermeylen, Chairman CIOforum
13.00 Opening Keynote: From AI Pilot to AI Capability: A Hands-On Playbook by Bart de Laender, Chief Operational Officer PGS Group (supported by Plainsight)
The PGS Group is a large European industrial player focused on the production, reconditioning, and logistics of wooden pallets.The company positions itself as a supply chain partner driving cost efficiency and circularity. Not the obvious candidate for an AI story. In this session, Bart shares where PGS Group stands in its AI journey: not at the finish line but actively working through it. He explains how the company evolved from scattered experimentation to a more structured approach, identifying where AI can truly add value within a complex industrial environment, building a phased roadmap, and launching an AI Champions program to support adoption across distributed teams. This is an ongoing journey rather than a retrospective. Bart highlights early results, candid challenges, and the key questions PGS Group continues to explore.
14.00 Three parallel Masterclasses coordinated by Christophe Posson, Atlas Copco, and Chris Borremans, Komatsu Europe and Steve Decroubele, Galloo
14:00 – 16:30 Unlocking the potential of agentic AI by Pieter Mergan, Director Customer & Business Excellence at sdworx, and Mihailo Backovic, Partner at Yuma owner of xplus (supported by xplus )
Applying agentic AI has the potential to allow organizations to fundamentally change the way they’re doing their business or even the business they’re doing. In this presentation Pieter and Mihailo will share their experience and insights in making it happen at scale in an HR Services Environment.
14:00 – 16:30 Trust me, I’m your vendor.., by Keanu Nys, Head of Offensive Security at spotit (supported by spotit)
From an attacker’s point of view, trust is often the easiest way in. In this session, Ethical Hacker Keanu takes you inside the mindset and techniques of modern attackers, based on real-world findings from his team; He exposes the most common third-party attack paths encountered during penetration tests and other engagements today; Through concrete examples, he shows how attackers exploit “legitimate” access to move laterally and escalate impact, often without triggering traditional alarms. The session makes one thing clear: trust must be verified continuously. Because when it comes to vendors, attackers are more than happy to say: Trust me, I’m your vendor…
14:00 – 16:30 Boost efficiency & customer experience with process mining powered by SAP Signavio, by Koen De Vleeschauwer – Director Moore Management Consulting (supported by Moore MC)
Organizations often have an ideal vision of how their processes “should” work, based on process diagrams and work instructions. However, reality often deviates. Hidden unhappy flows occur quite often, impacting lead time, cost to process, and customer satisfaction. Signavio changes that. Process mining reveals how your end-to-end processes actually run and where things go wrong, using SAP ERP transactional data. We explain how Signavio becomes a key element in process & performance improvement. With his 25 years of experience with operational excellence and digital transformation, Koen will explain how to position & use process mining.He will also demonstrate briefly what Signavio brings to you.
16.30 Closing Masterclasses
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