AGENDA
12.00 Welcome & Registration with Sandwich Lunch
12.45 Introduction by Peter Vermeylen, Chairman CIOforum
13.00 Opening Keynote: From Logistics to Platform: How Walden Monetised Its Digital Ecosystem with Data & AI by Dennis Willemyns – Chief Digital & Innovation Officer Walden Group and Bo Van de Sompele – CEO Plainsight (supported by Plainsight)
Walden transformed its pharma logistics operations into a monetizable digital platform. By turning operational and industry data into value-added services. Real-time shipment visibility, end-to-end order-to-cash insights, AI-powered agents and ML insights, and market opportunity discovery. Walden created new revenue streams beyond logistics. This session highlights how data and AI enabled Walden to scale digital services while deepening customer value.
14.00 Two Parallel Masterclasses, coordinated by Philippe Verlinde, CDIO Barco, and Reginald Warlop, CIO Imec
14:00 – 16:00 From startup to market leader: how Cyclis is leading the bicycle leasing market with data, AI and Odoo by Bart Criel, co-founder of Cyclis Bike Lease (supported by Dynapps)
Cyclis Bike Lease started in 2014 as a Belgian pioneer in bicycle leasing and has since grown into a market leader, serving 45.000+ active cyclists through 1,700+ distribution points and generating €70+M in revenue. From day one, Cyclis chose Odoo as the single platform to run the business end-to-end: contract management, invoicing, and self-service portals for employers, employees, and dealers. In this interactive masterclass, Bart Criel shares what it takes to build a digital-first business that scales, and why “having data” is not the goal. The real shift happens when data becomes a strategic asset that helps leaders make better decisions, move faster, and align teams around what matters most.
With a rich operational dataset, Cyclis is now asking a new question: not “How do we digitize?”, but “How do we use data and AI to work smarter?” Expect practical insights on connecting data to business strategy, and how AI can amplify impact across processes, customer experience, and operational efficiency.
14:00 – 16:00 The AI journey: from business case to impact: a strategic approach for CIO’s – a work session by Daan Decat, strategic advisor and AI specialist at Cronos, in cooperation with CxO customers of various sectors, private and public, medium or large (supported by Flexso)
AI offers endless possibilities, but success comes from making conscious choices that truly strengthen your business. How do you, as a CIO, build a profitable business case for AI? This session focuses not on technology, but on value creation. You’ll gain a practical framework for strategically embedding AI based on five pillars that determine success: strong CEO support, a centralized platform with an annual budget, a value-based approach with measurable ROI, clear business accountability, and starting small to scale in a controlled manner.
This work session will share insights and practical experiences from various use cases , providing you with immediate inspiration and concrete tools to structurally and profitably implement AI in your organization.
16.00 Welcome & Registration CIO Speaker’s Café
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