Special Business Reports

Oct 02 2011

CIOforum Plenary – Reinventing relationships by becoming a social business


CIOforum Plenary  – Reinventing relationships by becoming a social business

Our first CIOforum Plenary after the holidays was focused about reinventing relationships by becoming a social business using Multimedia. Joos Rommelaere presented a summary of the recent CIOforum Social Media Masterclass.

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Sep 15 2011

Global Business Services — Not Shared Functions


Many CIOs are just beginning their journey to a shared services model — consolidating common functions and systems to reduce costs and improve efficiency. But global competitive demands are driving a next-generation shared services model that delivers flexibility and responsiveness and is focused on business results.

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Sep 15 2011

Why Strategic Functions Fail


Certain roles in IT can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth information on the common reasons for failure across all roles and the specific reasons for failure in individual ones.

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Sep 15 2011

Eight Ways CIOs Use Capability Maps To Embed Business In The Management Of IT


Business capabilities define what your organization does to execute its mission or support its position in the marketplace. These capabilities, such as “customer management,” “product development,” and “employee management” are the key building blocks of the organization.

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Sep 15 2011

CIOs Need To Act As Investment Managers To Best Manage Their Options.


In today’s competitive environment, it is crucial to have the flexibility to react to rapidly changing market conditions. Companies obtain flexibility by creating options — to scale up or down, to add or adapt business processes, or to support the business in quickly exploiting market opportunities. In many ways, IT is like the factory in a manufacturing organization.

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Aug 30 2011

Why Apps, Infrastructure, And PMO Roles Fail


There are a number of roles in IT that can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth information on the common reasons for failure across all roles, and the specific reasons for failure in individual ones.

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Aug 30 2011

CIOs Need To Act As Investment Managers To Best Manage Their Options


In today’s competitive environment, it is crucial to have the flexibility to react to rapidly changing market conditions. Companies obtain flexibility by creating options — to scale up or down, to add or adapt business processes, or to support the business in quickly exploiting market opportunities. In many ways, IT is like the factory in a manufacturing organization.

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Aug 30 2011

The BT Scorecard — Essential Metrics For BT Transformation


The Balanced Scorecard framework has gained significant traction with CIOs who use it to measure and manage their IT organizations. But as CIOs make the transformation from IT to BT (business technology), the metrics on the Balanced Scorecard will need to change.

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Aug 30 2011

Global Business Services — Not Shared Functions


Many CIOs are just beginning their journey to a shared services model — consolidating common functions and systems to reduce costs and improve efficiency.

Read more

Aug 23 2011

Knowledge Paper: The Future of ICT in Industry by Ronald Smet


Knowledge Paper: The Future of ICT in Industry by Ronald Smet

The Future of ICT, a knowledge paper written by CIOforum EOC Member Ronald Smet, looks at the ICT function in industrial companies, how this function will evolve and where its members need to refocus. Among other topics, the paper supplies a vision about internal versus sourced ICT services, The changes of the ICT environment and the use of virtual workstations.

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